Privacy Policy
Last updated: October 10, 2025
1. Information We Collect
We may collect the following information when you use our website:
- Personal information (name, email, shipping/billing address, phone number)
- Payment information (processed securely via our payment processor)
- Order history and purchase details
- Device and browsing information (IP address, browser type, pages visited)
- Cookies and similar tracking technologies
2. How We Use Your Information
- Process and fulfill your orders
- Provide customer support
- Improve our products and services
- Send transactional emails (order confirmations, shipping updates)
- Prevent fraud and enhance security
- Comply with legal requirements (especially for CBD products)
3. Data Sharing
We may share information with:
- Payment processors to complete transactions
- Shipping carriers to deliver products
- Service providers who assist with business operations
- Legal authorities when required by law
We do not sell your personal information to third parties.
4. CBD-Specific Disclosures
- You must be 18+ to purchase CBD products
- We do not make medical claims about our products
- Consult your physician before using CBD products
- Products contain less than 0.3% THC as per federal law
5. Your Rights
- Access, correct, or delete your personal information
- Opt-out of marketing communications
- Request data portability
- Withdraw consent (where applicable)
Contact us at Expainrelief@gmail.com to exercise these rights.
6. Security Measures
We implement:
- SSL encryption for all data transmissions
- Secure payment processing (no direct storage of credit card data)
- Regular security audits
- Access controls to protect personal information
7. Changes to This Policy
We may update this policy periodically. The updated version will be posted on our website with a revised "Last updated" date.
8. Contact Us
For privacy-related questions, contact us at:
Expainrelief@gmail.com